Headquarter: 44-46 Giza St. Dokki, Giza, P.O Box: 298 Al-Orman
Clients calls and inquiries are answered by customer service representatives at the (Call Center) daily from 9 am to 9 pm except on Friday and Saturday, and if the customer submits a complaint, it will be resolved within 5 working days.
Call Center phone numbers: (Cell Phone: 1188 – 5777)
: (landline Phone: 090071117)
SHMFF Customer Services
64 Buliding Number
Working hours for the Headquarter and the branches
from Sunday to Thursday are from 8:30 Am until 3:30 Pm